How long does my order take to ship?

Digital Products:

All digital downloads — no physical items will be shipped at this time. Once your payment is confirmed, you’ll receive an email with your download link instantly (or within a few minutes).

Physical Products:

Processing Time: Orders are packed and shipped within 3–5 business days after payment.

Shipping Time (U.S.): 3–7 business days via USPS First Class Mail.

Do you offer international shipping? 

All items in our shop are currently digital downloads — no physical items will be shipped at this time. Once your payment is confirmed, you’ll receive an email with your download.

Physical Products:

International Shipping: Delivery times vary by country but typically range from 2–4 weeks. Customs processing may cause delays.

What is your return policy? 

Digital Products:
Due to the nature of digital downloads, all sales are final and non-refundable. If you run into any issues with your files, please email us — we’re always happy to help!

Physical Products:
When we launch physical products, we’ll update our return and exchange policy here. We always aim to make sure you’re happy with your order — if something arrives damaged or incorrect, we’ll do our best to make it right.

📧 Questions?

Got questions? Reach out anytime at KMLOPE@gmail.com — we’re here for you!